Shipping policy

Effective Date: June 2026

This Shipping Policy outlines how orders are processed and delivered by Greenhaus. We aim for transparency and clear expectations for all customers.

1. Business Information

Store Name: Greenhaus
Website: https://greenhaus.myshopify.com/
Business Address: Parkridge, Apollo, Pennsylvania 15613, United States
Phone: +1 (812) 849-6473
Email: greenhaus@gmail.com

2. Shipping Area

We currently ship within the United States only.

3. Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

4. Delivery Time

Delivery typically takes 3–5 business days after dispatch. Delivery times are estimates and may vary due to carrier performance, weather, or other external factors.

5. Shipping Cost

We provide free shipping on all orders within the United States.

6. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment.

7. Delays

If your order has not arrived within the estimated delivery timeframe, please contact us using the details below. We may provide a discount or solution for significant delays.

8. Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for delays or delivery failures caused by incorrect or incomplete address information.

9. Returns and Refunds

Returns are accepted according to our Return & Refund Policy. Eligible items must be returned within 30 days of delivery and meet the required conditions. Refunds are issued after inspection.

10. Contact Information

If you have any questions about shipping, please contact us:
Parkridge, Apollo, Pennsylvania 15613, United States
Phone: +1 (812) 849-6473
Email: greenhaus@gmail.com